I'm seeking for a challenging position with a major corporation in Vietnam.
Personal Resume
SUMMARY
A well respected manager with extensive experience in sales, merchandising and retail management. Possesses the ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, customers, suppliers and vendors. Proficient in Microsoft Office applications and Outlook. Fluent in written and verbal Vietnamese, excellent communication and interpersonal skills. Highly organized and detail oriented. Effective working alone or as a cooperative team member. Professional in appearance and presentation.
EXPERIENCE
WAL-MART STORES, INC., Portland, Oregon
Assistant Manager, 2003-2006
Managed the facility’s day-to-day operations, implemented problem resolution for customer and associate concerns by providing decisions and resources. Drove sales by ensuring merchandise presentation, proper signing, in-stock and inventory levels, budgeting and forecasting sales, hiring, training, and assessing economic trends and demographics.
· Reduced shrink from $20,000 to $9,000.
· Created a positive, productive, and engaging environment that promoted a diverse workforce.
· Developed merchandise presentations which increased sales in the department.
· Maintained just in time inventory consistently in accordance with company policy.
PURDY CORPORATION, Portland, Oregon
Marketing and Merchandising Intern, 2002
Developed the merchandising plans for Purdy product lines to maximize sales. Responsible for the initial set-up of the Shelf Logic database. Worked closely with Regional Sales Managers to customized store plan-o-grams (floor plans). Assisted and made recommendations to the VP of Marketing with PowerPoint presentations. Assisted the forecasting manager in analyzing and forecasting sales trends.
· Successfully set up Shelf Logic program.
· Key expert on Shelf Logic. Trained the VP of Marketing and the Regional Sales Managers on how to use Shelf Logic.
ZALE CORPORATION, Portland, Oregon
Assistant Manager, 2000-2002
Developed strong personal relationships with clients. Facilitated sales gains by promoting teamwork, employee empowerment, and provided excellent customer service. Managed the day-to-day operation of the store including staffing, inventory, presentations, ordering and consistently exceeded sales goals for each day.
· Reduced shrink down to $500.
· Received prizes and recognition for exceeding store goals and controlling shrinkage.
· Achieved recognition for becoming the top ten producing stores in the company.
VICTORIA’S SECRET, Portland, Oregon
Sales Associate, 1998-2000
Promoted sales through product demonstration and exceeding customer expectations. Stocked inventory and assured the store was presentable. Assisted with merchandise presentations and floor plan set-ups.
· Maintained #1 Sales Associate for two years for exceeding sales goals and credit card applications.
· Developed a flow chart for stocking inventory which streamlined operations and was later used by all district stores.
EDUCATION
PORTLAND STATE UNIVERSITY, Portland, Oregon, 2003
B.S. in Marketing and Management
International Business Studies Certificate
Food Industry Management Certificate
CONSORTIUM INTERNATIONAL UNIVERSITY, Italy, 2001
International Business Studies
I look forward to be a part of your team, please contact me at your own convenient by email at yen.nguyen@comcast.net or by phone at (84)935062500. Yen Nguyen
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